FAQ's
FAQ'S
1. What is the size of the posters?
The posters are available in the following sizes:
- 30x40cm
For other sizes, please email us at equipafutewall@gmail.com.
2. Are the frames delivered assembled?
Yes, all frames are delivered ready to hang.
3. Do you ship to all of Europe?
Yes, we ship to any country in Europe.
4. What is the shipping time?
Once the order is shipped, the delivery times are as follows:
- Portugal: 1-2 business days
- Rest of Europe: 3-5 business days
IMPORTANT: The shipping time may be extended by at least 1 day if the item has been customized by the customer.
5. How can I track my order?
Once your order is shipped, you will receive a tracking code via email so you can track the delivery through our courier's website.
6. What are the return or exchange conditions?
Please refer to our policy.
7. How can I contact customer support?
You can contact our customer service team by emailing equipafutewall@gmail.com. We're here to assist with any questions or issues you may have.